Distance Sales Contract

The main features of the service (type, number) are informed by the consultant of SENTEZ.

 

7.2. The price declared by the consultant is the price of the service. Prices and promises declared are valid until updated and changed. The prices announced periodically are valid until the end of the specified period.Mesafeli Satış Sözleşmesi

1.PARTIES

This Agreement has been signed between the following parties in accordance with the terms and conditions set forth below. 

The parties to this "CONSULTANCY SERVICE AGREEMENT" (hereinafter referred to as the "Contract") are natural persons who wish to receive Consultancy Services (hereinafter referred to as "Client") and Sentez Sağlık Hizmetleri Anonim Şirketi and its subsidiaries (referred to as "SENTEZ" for short). The client and the SENTEZ are separate parties, together referred to as the Parties. The rights and obligations of the parties regarding the client's receipt of audio and video consultancy services ("Consultancy Service") and SENTEZ's provision of these services to the client constitute the subject of this agreement. The physician who will provide the consultancy service will be referred to as the consultant. This agreement has been drawn up in accordance with the law on the protection of consumers and the regulation on distance contracts.

NAME: Sentez Sağlık Hizmetleri Anonim Şirketi

ADDRESS: İmbatlı Mah. 1825 Sok. No:12/1 Karşıyaka İZMİR

By accepting this contract, the CLIENT accepts in advance that if he/she approves the service subject to this contract, he/she will be obliged to pay the specified additional fees such as service subject fee and tax (if any), and that he/she has been informed about this.

2.DEFINITIONS

In the application and interpretation of this agreement, the following terms shall refer to the written explanations in front of them.BAKAN: Gümrük ve Ticaret Bakanı’nı,

MINISTER: The Minister of Customs and Trade.

MINISTRY: Ministry of Customs and Trade.

LAW: Law No. 6502 on the Protection of Consumers.

REGULATION: Distance Contracts Regulation (OG:27.11.2014/29188)

SENTEZ: This company provides services to the consumer within the scope of its commercial and professional activities or acts on behalf of the service provider.

CLIENT: A natural or legal person who acquires, uses or benefits from a good or service for non-commercial or non-professional purposes.

SITE: The website of SENTEZ.

CONTRACT: This contract was concluded between SENTEZ and the CLIENT.

3.SUBJECT

This agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the regulation on Distance Contracts regarding the sale and delivery of the service ordered electronically by the CLIENT through the website of SENTEZ, the qualifications and sales price of which are specified below.

The prices listed and advertised on the site are the selling price. Announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period. 

  1. SENTEZ INFORMATION 

SENTEZ SAĞLIK HIZMETLERI ANONIM ŞIRKETI.

ADDRESS İmbatlı Mah. 1825 Sok. No:12/1 Karşıyaka İZMİR

E-mail: [email protected]         

PHONE+90 530 174 20 78

EMAIL:

  1. CLIENT INFORMATION

Person to deliver:

Delivery Address:

Phone:

 Fax

Email/username: 

  1. PURCHASER INFORMATION: 

Name/Surname/Title:

Address:

Phone:

Fax:

Email/username:

  1. SERVICE(S) SUBJECT TO CONTRACT INFORMATION
  2. The main features of the service (type, number) are informed by the consultant of SENTEZ.

    The price declared by the consultant is the price of the service. Prices and promises declared are valid until updated and changed. The prices announced periodically are valid until the end of the specified period. 

  1. BILLING INFORMATION: 

Name/Surname/Title:

Address:

Phone:

Fax:

Email/username:

Invoice delivery: Invoice along with the order to the invoice address during order delivery will be delivered. 

  1. GENERAL PROVISIONS 

9.1. The CLIENT accepts, declares and undertakes that he/she has read the preliminary information about the basic qualifications, sales prices and payment method of the service subject to this contract on the website of SENTEZ or with the consultant, and that he/she has given the necessary confirmation in electronic environment. CLIENT's confirming the preliminary information in electronic environment, accepting, declaring and undertaking that the address to be given to the CLIENT by SENTEZ, the basic features of the service ordered, the price of the services including taxes, payment and delivery information are correct and complete before the establishment of the distance sales contract.

9.2. Each service subject to the contract shall be delivered to the person and/or organization at the address indicated by the CLIENT or the CLIENTs within the period specified in the preliminary information section on the website, depending on the distance of the CLIENT's place of residence provided it does not exceed the legal period of 30 days. If the service cannot be delivered to the CLIENT within this period, the CLIENT reserves the right to terminate the contract. 

9.3. SENTEZ aims to deliver the service subject to the contract in full, in accordance with the qualifications specified in the order and with the information and documents required by the warranty documents, user manuals, if any, free from all kinds of defects, to perform the work in accordance with the requirements of the legal legislation in a sound and compliant manner in accordance with the standards within the principles of accuracy and honesty, to protect and increase the quality of service, to show the necessary care and attention during the performance of the work, accepts, declares and undertakes to act with caution and foresight.

9.4. SENTEZ may provide a different service of equal quality and price by informing the CLIENT before the expiry of the contractual performance obligation and obtaining its explicit approval. 

9.5. SENTEZ accepts, declares and undertakes that if it fails to fulfill its contractual obligations in the events that the performance of the service subject to the order becomes impossible, it will notify the consumer in writing within 3 days from the date of learning about this situation and that it will return the total price to the CLIENT within a period of 14 days (about 2 weeks).

9.6. The CLIENT accepts, declares and undertakes that it will confirm this Agreement electronically for the delivery of the service subject to the Contract and that in the event that the service fee subject to the contract is not paid for any reason and/or canceled in the bank records, SENTEZ's obligation to deliver the service subject to the contract will end.

9.8. SENTEZ accepts, declares and undertakes that if it is unable to provide service within the period of service subject to the contract due to force majeure situations such as the occurrence of unforeseen circumstances that develop against the will of the parties that may prevent or delay the fulfillment of the obligations of the parties, the CLIENT will be notified of the situation. The CLIENT also has the right to request that the order be canceled by SENTEZ, and that the service subject to the contract be replaced with its precedent, if any, and/or that the service period be postponed until the disabling situation is eliminated. In the event that the order is cancelled by the CLIENT, the amount paid for the service shall be paid back in cash and in advance within 14 days in the case of payments made by the CLIENT in cash. In the case of payments made by the CLIENT by credit card, the service amount shall be returned to the relevant bank within 14 days after the cancellation of the order by the CLIENT. The CLIENT accepts, declares and undertakes that the average process of reflecting the amount returned to the credit card by SENTEZ to the CLIENT's account by the bank may take 2 to 3 weeks, and since the reflection of this amount on the accounts of the CLIENT after the return of this amount to the bank is entirely related to the bank transaction process, the CLIENT cannot hold SENTEZ responsible for possible delays.

9.9. SENTEZ has the right to reach the CLIENT for communication, marketing, notification and other purposes by letter, e-mail, SMS, telephone call and other means through the address, e-mail address, fax and mobile phone lines and other contact information specified by the CLIENT in the registration form on the site or updated by the CLIENT later. By accepting this agreement, the CLIENT accepts and declares that SENTEZ is permitted to use the above-mentioned communication methods.

9.11. If the CLIENT and the holder of the credit card used during the order are not the same person or if a security gap is detected regarding the credit card used in the order before the delivery of the service to the CLIENT, SENTEZ may request the CLIENT to submit the identity and contact information of the credit card holder, the statement of the credit card used in the order from the previous month or the letter from the bank of the card holder that the credit card belongs to him. The order will be frozen until the CLIENT provides the information/documents subject to the request, and if the aforementioned requests are not met within 24 hours, SENTEZ has the right to cancel the order.

9.12. The CLIENT declares and undertakes that the personal and other information provided while subscribing to the website of SENTEZ are true, and that SENTEZ will immediately indemnify all damages incurred due to the untrueness of this information upon the first notification of SENTEZ, in cash and in full.

9.13. The CLIENT accepts and undertakes in advance to comply with the provisions of the legal legislation and not to violate them while using the website of SENTEZ. Otherwise, all legal and penal obligations that may arise will bind the CLIENT completely and exclusively.

9.14. The CLIENT may not use the website of SENTEZ in any way that disturbs public order, is contrary to general morality, disturbs and harasses others, for an unlawful purpose, and in a way that violates the material and moral rights of others. In addition, the member may not engage in activities (spam, viruses, trojan horses, etc.) that prevent or make it difficult for others to use the services.

9.15. On the website of SENTEZ, links to other websites or other content that are not under SENTEZ's control or owned and operated by other third parties may be provided. These links are provided for the purpose of facilitating orientation to the CLIENT and do not support any website or the person who operates that site and do not constitute any guarantee for the information contained in the linked website.

9.16. The member who violates one or more of the articles listed in this agreement will be personally and criminally responsible for this violation and will keep SENTEZ free from the legal and penal consequences of these violations. Moreover; In the event that the incident is referred to the legal field due to this violation, SENTEZ reserves the right to claim compensation against the member due to non-compliance with the membership agreement.

  1. DEFAULT AND LEGAL CONSEQUENCES 

    The CLIENT accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank in case of default with regards to making the payment transactions by credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney fees to arise from the CLIENT and under any circumstance. The CLIENT accepts, declares and undertakes that he will pay the loss and damage suffered by SENTEZ due to the delayed performance of the debt, in case the CLIENT defaults due to its debt.

  1. AUTHORIZED COURT

In disputes arising from this contract, complaints and objections shall be made to the consumer issues arbitration committee or consumer court in the place where the consumer's place of residence is located or where the consumer transaction is carried out within the monetary limits specified in the following law. The following is the information about the monetary limit:  

Effective from 01/01/2017, the value of applications to consumer arbitration committees for 2017 is:

This Agreement is concluded for commercial purposes. 

  1. EFFECTIVE 

When the CLIENT makes the payment for the order placed through the Site, he is deemed to have accepted all the terms of this agreement. SENTEZ is obliged to make the necessary software arrangements in such a way as to obtain confirmation that this contract has been read and accepted by the CLIENT on the site before the realization of the order. 

 

SENTEZ:

 

CLIENT:

 

DATE: