Cancellation and Refund Conditions

Cancellation and Refund Conditions
Cancellation and Refund

CONSUMER RIGHTS – CANCELLATION REFUND CONDITIONS

general:

 

A real person who wants to receive Consulting Services (briefly referred to as a "Consultant".) and Sentez Health Services Joint Stock Company and its subsidiaries providing the service (referred to as "SENTEZ" for short.) dir. The Consultant and the SYNTHESIS are referred to as separate Parties, together as Parties. The rights and obligations of the parties regarding the Client's receipt of audio and video consulting services ("Consulting Service”) and SENTEZ's provision of these services / services to the Client are the subject of this Agreement. The physician who will provide the Consulting Service will be referred to as a Consultant. This Agreement has been arranged in accordance with the Law on Consumer Protection and the Regulation on Distance Contracts.

If you purchase the service electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance service sales contract provided to you.

Clients are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the provision of the Service they have purchased.

 

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

Paying paid by the Client After receiving the Consultancy Service, if it is determined that the credit card is used unfairly by unauthorized persons and the service fee sold is not paid to SENTEZ by the relevant bank or financial institution, the Client is obliged to return the contracted service to SENTEZ within 3 days with the shipping expense belonging to SENTEZ.

 

CONTACT INFORMATION OF SYNTHESIS:

company

NAME/TITLE: SYNTHESIS HEALTH SERVICES A.Sh.

ADDRESS: Yeni Kyrenia Boulevard, 1825. Sk. No:12, 35575 Karsiyaka/Izmir

E-MAIL: [email protected]

PHONE: +90 530 174 20 78

fax:

 

RETURN CONDITIONS:

In case of non-paying of the service fee or cancellation by the bank, the obligation to provide services by SENTEZ is eliminated

The Consultant reserves the right to refuse the video/audio consulting service by not finding it appropriate after reviewing the Client's documents or at any stage for any reason. The final decision here is in the hands of the consultant. A refund of the fee will be made to the Consultant in relevant cases.

If the Consultant commits any violation of the karst ethics and ethics rules, disrespectful speech, insulting, inappropriate behavior by the Consultant during the interview, the Consultant shall immediately terminate the interview and the fee paid by the consultant shall not be refunded.

 

THE STATE OF DEFAULT AND ITS LEGAL CONSEQUENCES

17.Paying paid by credit card, the CLIENT agrees, declares and undertakes that if he defaults, he will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be responsible to the bank. Decapitation of the payment transactions by credit card, the client agrees, declares and undertakes that he will pay interest and will be responsible to the bank. In this case, the relevant bank may resort to legal remedies; it may charge the costs and the power of attorney fee to be incurred from the CLIENT, and in any case, if the CLIENT defaults due to the debt, the CONSULTANT agrees that he will pay the damages and losses incurred by SENTEZ due to the delayed performance of the debt.

 

PAY AND DELIVERY

18.By making a Bank Transfer or EFT (Electronic Fund Transfer), Garanti Bank ............. registered in the name of IBAN NO: ........................ you can do this to any of our existing accounts (TL).

19.With your credit cards through our website, you can take advantage of online single pay or online installment opportunities for all kinds of credit cards. For your online payments, the withdrawal amount from your credit card will be made at the end of your order.